Introduction

At Parfums De Coeur® Body Spray (“Parfums De Coeur,” “we,” “us,” or “our“), we respect the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, and disclose information that we obtain about visitors to our website parfumsdecoeur.shop (the “Site“).

By visiting the Site, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Site, products, services, and applications (collectively, “Services“) and any dispute over privacy are subject to this Privacy Policy and our Terms of Use.

The Information We Collect About You

We collect information about you directly from you and automatically through your use of our Site.

Information We Collect Directly From You. The information we collect from you depends on how you use our Site and Services. You can visit parts of our Site without telling us who you are or revealing any information about yourself. Other areas of our Site may ask you to provide personal information to buy a product, submit content, participate in interactive features, sign up for a newsletter, or request information. The information we may collect directly from you includes:

• Contact details such as your name, email address, telephone number, mobile number, and postal address when you create an account, make a purchase, request a catalog, sign up for a newsletter, participate in community discussions, chats or message boards, enter any competition, prize draw or giveaway, fill out a survey, or submit user generated content.
• Authentication and Profile information such as a username, password, preferences, feedback, and survey responses.
• Demographic information such as your gender, age, country, and preferred language.
• Financial information such as your payment or bank account details when you make a purchase or provide financial details for identity verification.
• Marketing preferences regarding whether you consent or opt-out to receive promotional communications such as emails, SMS messages, or postal mail from us or third parties.
• Content that you submit such as photos, comments, product reviews, or any other personal content.
• Social media information if you interact with our pages or accounts on social media platforms.
• Other information that you submit to us or that we collect in connection with your use of our Site and Services such as your browser, device information, internet protocol (IP) address, and cookies (see “Cookies and Tracking Technologies” below).

Automatically Collected Information. We also automatically log information about you, your computer or mobile device, and your interaction over time with our Site and Services. We collect this information using cookies, web beacons, and similar technologies. The automatically collected information includes:

• Log data such as access times, browser type and language, geo-location, and referring website addresses.
• Device data such as device type, operating system version, device settings, unique device identifiers, and crash data.
• Location data determined through IP address, GPS, Bluetooth, WiFi, and cell tower proximity.
• Usage data such as clicks, scrolling, keystrokes, trackbacks, and content submission.
• Web requests such as page requests, download errors, rendering methods, and component usage.
• Web beacons such as pixels tags or other similar technologies used to analyze our traffic and provide services.

How We Use Your Information

We may use your information for the following purposes:

• Provide, maintain, improve, and develop our Site and Services.
• Create and manage your online account.
• Process, fulfill, and track orders, payments, returns, and exchanges.
• Communicate with you about your account, purchases, services, surveys, special offers, contests, and events.
• Personalize content and experiences on our Site.
• Provide customized advertisements, marketing messages, and promotions that may interest you on and off our Site.
• Analyze how you use our Site and Services.
• Detect, prevent, investigate, and respond to fraud, unauthorized use, violations of our terms, violations of law, or threats to rights and safety.
• Comply with and enforce applicable legal requirements and policies.
• Carry out any purposes for which consent was granted.

How We Share Your Information

We may share your personal information in the following ways:

• With third party service providers that help us operate and manage our Site and Services such as website hosting, order fulfillment, payment processing, marketing, analytics, fraud prevention, customer service providers, and legal advisors.
• With financial institutions, payment networks, and gateways to process payments you make on or through the Services.
• With credit agencies and identity verification services to prevent fraud and illegal activity.
• With third parties and affiliates to market their products and services to you if you have consented to receive such communications. You can opt out any time in your account settings.
• With third parties as required by law to comply with legal process, respond to claims, or protect our rights and the rights of others.
• With third party purchasers if we sell, merge, or partner with another business entity.
• With your consent or at your direction in connection with the Services.

We do not share your personal information with third parties for their own marketing purposes without your consent.

Your Choices & Rights

You have choices when it comes to how we handle your information.

• Your account. You may update, amend, change, or remove information from your account at any time by logging into your account settings and modifying your profile.
• Cookies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that removing or rejecting cookies could affect the availability and functionality of our Site and Services.
• Marketing communications. You may opt out of receiving promotional emails, SMS messages, or postal mail from us by following the opt-out instructions provided in the message. You may also update your email subscription preferences in your account settings. Even if you opt out, we may still contact you for informational, transactional, account-related purposes.
• Location Tracking. You may disable location tracking services on your device at any time. Please note this may affect use of our mobile apps or location based features.
• Targeted advertising. The Digital Advertising Alliance and Network Advertising Initiative provide opt-out tools for seeing and controlling how your information is used for interest-based advertising.
• Do Not Track. Our systems do not recognize browser “Do Not Track” requests. However, you may enable Do Not Track in your browser to signal your preference.
• Data Access, Modification, Deletion. You may request to access, modify, delete, restrict, or object to the use of your personal information and we will fulfill such requests when required by law. Please contact us using the information below.
• Rights for EU/UK Residents. If you reside in the European Union or United Kingdom, you may have additional rights including: access your personal data, rectify inaccuracies, restrict or object to processing, request erasure (right to be forgotten), data portability, lodge a complaint with your local supervisory authority, and not be subject solely to automated decision making.

Security of Your Information

We take data security seriously and use reasonable security measures and practices to secure the information collected through the Services. However, no system or transmission over the Internet can be guaranteed to be completely secure. If you have reason to believe that your interaction with us is no longer secure, please contact us using the contact information at the end of this policy.

Children’s Privacy

Our Site and Services are intended for users 18 and older. We do not knowingly collect or solicit personal information from children under 18 without verifiable parental consent. If we learn that anyone under the age of 18 has shared any information with us without verifiable parental consent, we will promptly delete that information. If you believe that a child has submitted personal information without such consent, please contact us.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to better reflect how we handle your information or comply with applicable laws and regulations. If there are material changes to this policy, we will notify you by email, through the Services, or as otherwise required by applicable law. Continued use of our Site or Services after any changes implies your consent to the updated Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected]